Privacy Policy

Privacy Policy
This privacy policy ("Policy") is intended to provide information to individuals ("Users") who visit and/or use the internet site located at the address "www.dlingerie.com" operated by D LINGERIE TEXTILE STORE INDUSTRY TRADE JOINT STOCK COMPANY ("Company") regarding the unilateral provision of personal data to be provided to the Company by the User, and it is necessary to read this Privacy Policy before using the Internet Site. If you do not agree to this Policy, you should not continue to use the Internet Site.

This Policy is only valid for the internet site located at www.dlingerie.com address and is not valid for third-party sites linked from the Internet Site.

1- Collection, Use and Processing of Your Personal Data

Under this heading, the data processed by the Company and which data are considered as personal data within the scope of the Personal Data Protection Law ("Law") are specified below, without being limited to those mentioned.

Identity Information (name, surname)
Contact Information (address, email address)
Customer Transaction Information and Marketing Information (Order information and history, campaign, survey, likes)
Transaction Information (behavior and digital footprints, IP)
Technical specifications of the device used (computer, phone) and software information (operating system)
Location (how the website is accessed)
 
Your personal data is processed in accordance with the Law, other legislation, and the Information Text regarding the Protection of Your Personal Data and for the purposes listed in the information text. You can access the aforementioned information text at https://www.dlingerie.com/pages/customer-information-text.

The Company may obtain information related to the use of the Internet Site by using cookies, which are technical communication files (Cookies), and IP information may be collected through cookies to access and identify usage habits of services provided on the Internet Site. You can access the information about cookies at https://www.dlingerie.com.tr/pages/customer-information-text.

While processing your personal data, our Company as the Data Controller takes all necessary administrative and technical measures. In this context, our Company takes necessary measures to ensure the security of your personal data, including using SSL technology, ensuring network and application security, using encryption methods, conducting vulnerability scans and penetration tests, keeping log records, using data masking and data loss prevention software, and securing environments containing your personal data. The security of your personal data is the top priority of our Company.

However, you are responsible for the security and confidentiality of your accounts and passwords on the Internet Site. The Company is not responsible for any damages arising from the use of the Internet Site, failure to back up any data during use, or any damage to personal data.

Unless otherwise stated in this Policy and the information text, the Company will not process any of your personal data and will not disclose them to third parties in any way. The Company may process and disclose information about the User outside the scope of this Policy in the following cases;

- It is explicitly stipulated in the laws,
- It is mandatory to protect the life or physical integrity of a person who is unable to disclose his consent due to actual impossibility or whose consent is not legally valid, either for himself or for someone else,
- It is necessary for the establishment or performance of any contract between you and the Company, provided that it is directly related,
- It is mandatory to fulfill legal obligations,
- Your personal data has been made public by you,
- Data processing is mandatory for the establishment, exercise, or protection of a right,
- It is mandatory for the legitimate interests of the Company, provided that it does not harm your fundamental rights and freedoms,
- When requested for information about the User in the course of an investigation or inquiry carried out by competent administrative and/or judicial authorities in accordance with the proper procedural method,
- When it is necessary to provide information to protect the rights or securities of the User.

In the emails sent by the Company, no credit card number, username, password, or PIN is requested in any way. The data in the emails can be viewed by third parties. The Company cannot guarantee the security of the information transferred from User emails under any circumstances.

The information that may be requested from the User who responds to periodic or non-periodic surveys that may be organized within the Internet Site or asks questions to the help desk by the Company, and also by the person or institutions within the cooperation with the Company, can be used to make direct marketing, conduct statistical analyses, and create a special database. Surveys or helpdesk may be services provided by third parties under agreement.

2-Rights Based on the Law of the Personal Data Subject

Within the scope of the Law, you have the following rights. By applying to our Company;

a) Learn whether your personal data is processed,
b) Request information if your personal data is processed,
c) Learn the purpose of processing personal data and whether these data are being used appropriately,
d) Know the third parties to whom your personal data is transferred; to request the correction of your errors in personal data and, if a transfer has been made, to request this correction from the relevant third party,
e) Request that your personal data be deleted, destroyed, or anonymized within thirty days according to the Regulation on Deletion, Destruction, or Anonymization of Personal Data if the reasons requiring the processing of your personal data disappear, and if a transfer has been made, request that this request be transmitted to the third parties to whom the transfer was made,
f) Object to the emergence of a negative result related to the individual as a result of your processed data,
g) If it is stated that due to unlawful data processing, it is entitled by the laws to claim its damages in accordance with the laws.

3- Application Procedure and Content

Applications related to the above-mentioned requests;

a) In writing to Kızılırmak Mahallesi Dumlupınar Bulvarı Next Level No:3/11 Çankaya/ANKARA address or;
b) Electronically via registered electronic mail (KEP) address, secure electronic signature, mobile signature, or using the electronic mail address previously notified by the relevant person to the Company and registered in the information systems of the Company through https://www.dlingerie.com.tr/and [email protected] address,
c) It can be made by any means that the Personal Data Protection Board may determine in the future.
Along with information and documents related to the request in applications;

a) Name, surname, and your signature if the application is made in writing,
b) For Turkish Republic citizens, Republic of Turkey ID number, for foreign citizens, nationality, passport number, or, if any, foreign identity number,
c) Domicile or business address for notifications,
d) The electronic mail address, telephone number, or fax number for notifications, and
e) The subject of the request must be clearly stated.

The presence of the above-mentioned information in the content of applications is mandatory by the legislation, and in case of any deficiency, the application will not be processed.

4- Responding to Applications

Applications written in Turkish containing the requests of the relevant person will be responded to in writing or by electronic mail within the shortest time and at the latest within 30 (thirty) days, and the necessary procedures requested will be carried out by our relevant units.

In the scope of the Regulation on the Procedures and Principles Regarding Applications to the Data Controller published by the Personal Data Protection Authority ("Regulation"), if the response process incurs a cost, this process will be carried out for a fee in accordance with the pricing specified in the Regulation.